Thank you for shopping at CADArtifex.com.
Digital Products (Non-Tangible, Irrevocable Goods)
- All our products are delivered digitally and are instantly accessible once the order is confirmed.
- As such, we do not offer refunds after the product has been delivered successfully.
Exceptions – Refunds May Be Considered Only in the Following Cases
- Duplicate Payment or Accidental Double Purchase: If you have been charged twice for the same order.
- Technical Delivery Issues: If, due to a technical problem, you do not receive access to the purchased product.
- Corrupted or Inaccessible File: If the product file is incorrect, corrupted, or cannot be downloaded despite valid access.
In such cases, we will first verify the issue and attempt to resolve it.
If the issue cannot be rectified, a refund may be processed at our discretion.
No Refunds For
- Change of mind after purchase
- Incompatibility due to customer’s software or system limitations
- Claiming non-awareness of product details clearly mentioned prior to purchase
- Partially or fully downloaded/viewed content
Support
We are committed to customer satisfaction and will gladly assist with download issues,
access problems, or general queries.
Email: [email protected]
Response Time: Within 24–48 working hours
By completing a purchase on CADArtifex.com, you acknowledge and agree to this Refund Policy.
